Shipping Policy

Last updated: October 13, 2026

ShoutOut sells digital services only. No physical goods are shipped.

Wallet top-ups are credited to your ShoutOut Wallet instantly after a successful payment, and in rare cases within 24 hours.
Creator promotions are delivered by the creator on their social media accounts by the deadline agreed in the campaign, and submitted in the app for the business to review.
Creator payouts are sent to the creator's registered bank account, usually within 1 to 3 working days of the request.